In Review: Rivermark Community Credit Union, Beaverton, Oregon

Updated: Oct 23

“Selected as an Excellent Choice Credit Union, Rivermark Community CU sets itself apart as a truly innovative customer centric community credit union.


By: Allan R Kirby

We review Credit Unions:


Mysmallbank.com feels compelled to find the best credit unions and community banks in order to write a small review. These reviews are to help you learn more about community banking, possibly one that's in your area that you might be interested in. In this review we are choosing the following local Credit Union:

Name: Rivermark Community Credit Union

Location: Beaverton, Oregon

Headquartered: 8505 SW Creekside PL

Branches: 8

Year Established: 1951


Review:


Rivermark Community Credit Union is a modern 8 branch customer centric credit union with a long history of providing high quality financial services to their members. We made the decision to take a closer look at this credit union after doing research on customers reviews, services offered as well as their modern approach in providing financial services. We think potential members will not be disappointed by making the decisions to bank at Rivermark Community CU.


Rivermark Community Credit Union currently has just over $1 billion in assets and nearly 86,000 members. ibanknet. Rivermark was founded in February 1951 by 140 grocery store employees who formed Safeway Portland Employees Federal Credit Union. In 2004, the credit union was approved for a community charter and changed its name to Rivermark Community Credit Union.


"I love it! Video Banking Beta at Rivermark Community Credit Union

Rivermark Community CU is a great example of how credit unions can stay relevant in the age of high tech and stiff competition from major banks. They're doing this by refreshing their branches to be much more customer centric as well as developing a modern approach to service delivery such as video banking. We also love Rivermarks Community CU approach to banking by offering a Free Checking Account. Yes, you can still find places that offer free banking and guess what, no hidden fees either. I like to highling this because I had a teller at a major bank once tell me there is no such thing as free banking. She was loud enough that every customer in the bank could hear but she was wrong.


We also took the time to review all of the customer reviews we could find on various websites not only from customers but employees as well. Overall given the size of the credit union, the types of complaints raised as well as the working experiences of employees, we could not find any issues with the credit union. In fact we found the credit union to be open and transparent in responding to problems and concerns. I would like to highlight that my major bank has never responded to my problems or concerns so I do appreciate when a financial institution does try.


Rivermark Community Fund


Finally we need mentioned that Rivermark Community CU truly thinks about the communities they serve by giving back through the Rivermark Community Fund which was

established in February 2016. The purpose of the Rivermark Community Fund of the Oregon Community Foundation is to provide grants to local nonprofit organizations that fit the credit unions mission to create sustainable, affordable, fair, and equitable housing.


Other Service offerings we highlight


The following highlights additional services we liked, at Rivermark Community Credit Union which include credit cards and savings accounts to help younger generations.


Credit Cards


We took a look at all the credit cards and found all three are perfect for members depending on their financial needs. The Savings secured Visa is of interest because the credit card helps people build their credit.


Platinum Prime Visa

  • Rates as low as 5.40% APR

  • No annual fee or balance transfer fee

Cash Back Visa

  • Earn 1.5% cash back on all purchases*

  • No annual fee or balance transfer fee

Savings Secured Visa

  • No annual fee

  • Build a positive payment history


Helping out the Younger Generations.


We were pleased to see Rivermark Community CU is providing banking services to younger members, with a Kids Savings account (ages 0-12) and Go Money for teens (ages 13-17) – both available at no cost to Rivermark members.


Free savings accounts

Easy to open

Perfect for kids and teens

Financial education focus


Dollar Dog Account


With a Dollar Dog Savings account, your child will have fun learning to save and you'll be teaching them to be financially responsible.

  • Helps children ages 0 to 12 have fun learning to save.

  • Earns higher interest than regular savings.

  • Unlimited transactions.

  • $5 minimum balance.


Go Money for Teens


Free checking, savings, and youth CD accounts help your teen become financially responsible.

  • Start saving with a Go Money Savings or Youth Certificate of Deposit.

  • Free checking with debit card.

  • Free Online and Mobile Banking.

  • Student Loans.

  • Rivermark Visa helps teens establish good credit.


Excellent Choice Credit Union


This is truly a great innovation credit union that provides a customer centric approach through their branches and technology. We firmly believe potential members, especially younger adults will like the approach the credit union has taken to improve the banking experience. Overall Mysmallbank.com believes Rivermark Community Credit Union is well deserved to receive the designation of Excellent choice, Credit Union. (Note 2). So if you're looking for a great community based credit union and you live or plan to live in the areas Rivermark Community CU operates this could be a great financial institution for you.


Finally we found that Rivermark Community Credit Union is a federally insured credit union through NCUA (Note 1) .

Who is Eligible


As per their website: Rivermark membership is available to anyone who lives or works in the Oregon counties we serve. Membership is also open to immediate family or domestic partners of existing members or of anyone residing in our eleven-county area. Immediate family includes spouse, parents, grandparents, children, grandchildren, brothers, sisters, aunts and uncles. This also includes half or step siblings, parents and grandparents.


The 11 counties we serve are:

  • Clackamas

  • Gilliam

  • Hood River

  • Marion

  • Multnomah

  • Polk

  • Sherman

  • Wasco

  • Washington

  • Wheeler

  • Yamhill

Membership is established by opening a Regular Shares savings account. There is a $5 minimum to open a Regular Shares Account and a $25 minimum deposit to open a Checking Account.


Become a member Now

The following provides additional information on Rivermark Community CU services, branches as well as fees.


Services Offered:


Full Service Credit Union: Yes

Part of the CO-OP Shared Branch network: No

Rivermark Community CU Routing Number: 323076012


Banking:

  • Checking

  • Savings

  • Youth Accounts

  • Business Accounts


Credit Union Loans:

  • Auto Loans

  • Credit Cards

  • Home Loans

  • Home Equity

  • Other Loans (Motorcycles, RVs and boats, personal loans).

  • Business Loans

Credit Cards: VISA


Rivermark CCU Online

Online and Mobile Banking: Yes


Rivermark Community CU Branch and Kiosk Locations:


Portland Branch

2537 SE Hawthorne Blvd

Portland, OR 97214


Cedar Hills Branch

2905 SW Cedar Hills Blvd

Beaverton, OR 97005


Progress Ridge Branch

14985 SW Barrows Road

Beaverton, OR 97007


Happy Valley Branch

15963 SE Happy Valley Town Center Drive

Happy Valley, OR 97086


Gresham Branch

1058 Sleret Avenue

Gresham, OR 97030


The Dalles Branch

1240 W 6th St.

The Dalles, OR 97058


Maupin Branch

501 Deschutes Avenue

Maupin, OR 97037


Newberg Video Teller Kiosk

2414 Portland Road

Newberg, OR 97132


Beaverton Drive-Up

4875 SW Griffith Drive

Beaverton, OR 97005


NEW! Tualatin Branch

8235 SW Tualatin-Sherwood Road

Tualatin, OR 97062

(Check location for hours of service).


Fee Schedule:


Yes: Click Here

Are Credit Unions Better than Banks?


Credit Unions are local banks that provide financial services to smaller communities and tend to be better than major banks for a number of reason which include:

  1. Better rates on savings accounts and certificates of deposits.

  2. Competitive mortgage rates.

  3. Fees tend to be lower at community banks.

  4. Local deposits are used to make loans to local businesses.

  5. Credit Unions tend to have a better understanding of the communities they serve.

  6. Credit Unions tend to have a more personalized customer service experience and have higher customer satisfaction rates.

  7. Credit Unions provide local jobs and support local charities.


Is my money safe in credit unions?


Yes, Your money is safe in credit unions, Credit unions are regulated financial institutions that are required to ensure their customers' deposits are insured in case of failure. Most credit unions in the USA are insured under The National Credit Union Administration (NCUA) which insures customers deposits to a maximum of $250,000.00. [1]

Notes:


1. The National Credit Union Administration (NCUA) is one of two agencies that provide deposit insurance to depositors in U.S. depository institutions. NCUA's standard maximum share insurance amount at $250,000.00.


2. Periodically Mysmallbank.com will name a credit union as a top choice (Top credit union) based on a number of criteria such as customer and employee reviews, complaints, satisfaction, growth, locations, brand and social responsibility. We only select the best credit unions, so they must meet minimum standards of excellences (Excellent Choice) in order to be reviewed by Mysmallbank.com


Note: We take care when looking at reviews, especially emotional charged negative reviews based on unique circumstances. These reviews may not accurately reflect the true experience you will receive when visiting a credit union.


In Review is a segment of the MySmallBank.com blog written by Allan R Kirby, who writes and produces Personal Finance articles and videos.

Disclosure: mysmallbank.com nor the author received any compensation from the mentioned credit union for this article. The article is our opinion only and is written to help readers learn more about local credit unions.

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