In Review: Eagle Community Credit Union

“Selected an Excellent Choice Credit Union. Eagle Community CU has loyally served the Orange county California area since 1937."


By: Allan R Kirby

We review Credit Unions:


Mysmallbank.com feels compelled to find the best credit unions and community banks in order to write a small review. These reviews are to help you learn more about community banks, possibly one that's in your area that you might be interested in. In this review we are choosing the following local Credit Union:

Name: Eagle Community Credit Union

Location: Lake Forest

Headquartered: P.O. Box 5196 Lake Forest, CA, 92609

Branches: 6

Year Established: 1937


Review:


Eagle Community Credit Union (ECCU) is a well run credit union that provides full service banking to members in the area of Orange County. It's also a credit union that has all the services needed to meet your banking needs. As a bonus we found employees working at Eagle community credit union highly rate working at the credit union. Our decision to name Eagle Community CU, Excellent Choice Credit Union, was based on our own research on reviews, services offered as well as their commitment to their membership and the communities they serve. What we found was a great community credit union for potential members who are living in the Orange County area should take a serious look. We think this credit union has what it takes to meet all of your banking needs. The following details our review.


Eagle Community Credit Union currently has close to $272 million in assets, 6 branches and nearly 21,000 members. ibanknet. Additionally they have a history of providing services to their members since the Credit Union's founding in 1937 as the Orange County Postal Credit Union.


"Overall we did not find any serious problems with this Credit Union, they provide excellent service and have a commitment to the community."

To begin, we had to go through a lot of reviews to see how people felt about the credit union. We fully understand that not everyone will get the service they are looking for and will be disappointed with their banking experience. Having said that, we felt that overall this credit union has a high level of satisfaction and appears to be a great credit union for potential members looking for a change. Overall the credit union has an above average rating on Yelp as well as other review websites. We did not see any systemic problems or concerns with the overall services products provided by the credit union and many members spoke highly of the credit union. Given the number of years in service, , the size of the membership and the small number of complaints, it's clear the vast majority of members enjoy banking at this credit union.


"Wow a perfect 5 out 5 from every employee review on Work/Life Balance at Eagle Community Credit Union."

What really stood out was the high satisfaction employees have working at ECCU. It is clear employees highly value their employment at the credit union. We know that when employees value their employment it can be reflected in better service for credit union members. We normally do not see ratings as high as we did with Eagle Community CU and was one of the reasons for our decision to review the credit union.


We will now provide you some highlights of specific products and services Eagle Community CU provides its members that we liked. We will let you judge for yourself if these are the types of services you are looking for.


Member of "Love My Credit Union"


Eagle Community CU is a member of LMCUR. This allows Eagle Community CU members to receive exclusive discounts. Members can access the LoveMyCreditUnion.org website and see the exclusive, credit union member prices and rewards with popular programs to save on. This includes: Hotels, Theme Parks and major brands such as Sprint Cash Rewards, TurboTax, Sprint, Turbotax, FinancialLock etc.


Financial Counseling


Eagle Community CU, ECCU, provides financial counseling covering topics such as debt management, bankruptcy, or credit report review. You can actually call and chat with a certified counselor directly. This is a great service to provide members who may need a little extra help getting themselves back on their feet.


Opporunity to build credit


Mastercard® Credit Builder Credit Card


We love when there are opportunities for people to build credit. The mastercard credit builder credit card does that. It helps people who either have trouble getting approved for a traditional credit card, want to restore or repair your credit, or are trying to build new credit. This is the perfect card for this. The card has the following features:

  • 13.9% Fixed APR

  • Limits $500 up to $5,000

  • No Annual Fee, No Balance Transfer Fee and No Over-limit Fee

I have helped people use this to build credit before and it works well. However you will need to put up some money in order to get the credit card as explained below.


Requirements


You are required to deposit 110% of your credit limit in a special savings account to secure your credit line. Use the card responsibly and watch your credit score increase! For example, if you want a $1,000 credit limit, deposit $1,100 in a special savings account (yes, it earns interest too). To qualify you simply need to be a member of the credit union and be able to make the minimum monthly payments to be approved.


Note: Always discuss in detail with the credit union to make sure you fully understand how you should use and make payments with the credit card. This way you have a clear understanding of what you need to do in order to build your credit responsibly.


Commitment to the Community


Each year, Eagle awards scholarships to members pursuing a college degree. To date, we've contributed over $200,000 to students to help further their education. Check back in early Spring for our 2019 scholarship. Additionally Eagle Community Credit Union is active with the Children's Miracle Network and Children’s Hospital Of Orange County (CHOC) as well as the Stamp Out Hunger Food Drive.


Excellent Choice Credit Union:


With good customer satisfaction, great service, commitment to their community and a highly rated place to work from employees, it's not hard to see why this is such a great Credit Union. This is why Mysmallbank.com believes Eagle Community CU is well deserved to receive the designation of Excellent choice, Credit Union [2] . So if you're looking for a great community based credit union and you live or plan to live in Orange County, California area this could be a great financial institution for you.


Finally we found that Eagle Community CU is a federally insured credit union through NCUA [1].

Who is Eligible:


Membership with Eagle Community Credit Union is straight forward, You are required to live, work, worship or attend school in Orange County then you are eligible and membership just requires a $5 one-time membership fee.


Apply Now to become a member.

The following provides additional information on Eagle Community CU services, branches as well as hours of operation.


Services Offered:


Full Service Credit Union: Yes

Part of the CO-OP Shared Branch network: No

Routing Number: 322281992


Banking:


Kasasa Accounts

Checking Accounts

Savings Accounts

IRAS


Credit Union Loans:


Vehicle Loans

Credit Cards

Personal Loans

Home Loans

Student Loans

REEL Loans

Energy Loans


Insurance



Credit Card: Master Card


Credit Union Online

Online and Mobile Banking: Yes


Eagle Community CU Branch Locations:


Lake Forest Branch

24336 Rockfield Blvd.

Lake Forest, CA 92630

Phone: 800-324-5328

Lobby Hours:

M, T, W, Th, F: 10:00am - 4:00pm Sat: 10:00am - 2:00pm

Laguna Niguel Branch

24000 Avila Road

Laguna Niguel, CA 92677

Phone: 800-324-5328

*Branch temporarily closed

Santa Ana Branch

3101 West Sunflower Avenue

Santa Ana, CA 92799

Phone: 800-324-5328

Lobby Hours:

M, T, W, Th, F: 10:00am - 4:00pm

*Branch closed from 1:00pm - 1:45pm.

*Branch located in Post Office lobby.

Garden Grove Branch

12934 Harbor Boulevard

Garden Grove, CA 92840

Phone: 800-324-5328

Lobby Hours:

M, T, W, Th, F: 10:00am - 4:00pm Sat: 10:00am - 2:00pm

Placentia Branch

781 Kimberly Avenue

Placentia, CA 92870

Phone: 800-324-5328

Lobby Hours:

M, T, W, Th, F: 10:00am - 4:00pm Sat: 10:00am - 2:00pm

City of Industry Branch

15421 Gale Avenue

City of Industry, CA 91715

Phone: 800-324-5328

Lobby Hours:

M, T, W, Th, F: 10:00am - 4:00pm

*Branch located in Post Office lobby.


(Check location for hours of service).

Notes:


1. The National Credit Union Administration (NCUA) is one of two agencies that provide deposit insurance to depositors in U.S. depository institutions. NCUA's standard maximum share insurance amount at $250,000.00.


2. Periodically Mysmallbank.com will name a credit union as a top choice (Top credit union) based on a number of criteria such as customer and employee reviews, complaints, satisfaction, growth, locations, brand and social responsibility. We only select the best credit unions, so they must meet minimum standards of excellences (Excellent Choice) in order to be reviewed by Mysmallbank.com


In Review is a segment of the MySmallBank.com blog written by Allan R Kirby, who writes and produces Personal Finance articles and videos along with My Success Magazine.

Disclosure: mysmallbank.com nor the author received any compensation from the mentioned credit union for this article. The article is our opinion only and is written to help readers learn more about local credit unions.

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Personal Finance and Community Banking blog

Providing personal finance and money management articles, videos as well as publishing Mysuccess Personal Finance Magazine